Blackberry users have been receiving lots of tips and we have received the same message too from the BlackBerry Network Administrator pushing you to upgrade to the latest version of BlackBerry Messenger. The message describes that the released of Blackberry Messenger version 5.0.0.55 and 5.0.0.56 has caused an unanticipated database issue within the Blackberry infrastructure and we are encouraged to upgrade the Blackberry Messenger to the most current version 5.0.0.57. Here’s the message:
RIM Statement – December 23rd
A service interruption occurred Tuesday that affected BlackBerry customers in the Americas. Message delivery was delayed or intermittent during the service interruption. Phone service and SMS services on BlackBerry smartphones were unaffected. Root cause is currently under review, but based on preliminary analysis, it currently appears that the issue stemmed from a flaw in two recently released versions of BlackBerry Messenger (versions 5.0.0.55 and 5.0.0.56) that caused an unanticipated database issue within the BlackBerry infrastructure. RIM has taken corrective action to restore service.RIM has also provided a new version of BlackBerry Messenger (version 5.0.0.57) and is encouraging anyone who downloaded or upgraded BlackBerry Messenger since December 14th to upgrade to this latest version which resolves the issue. RIM continues to monitor its systems to maintain normal service levels and apologizes for any inconvenience to customers.
Blackberry Messenger 5.0.0.57
A new version of BlackBerry® Messenger software is now available. If you are currently running version 5.0.0.55 or 5.0.0.56 of BlackBerry Messenger, please upgrade to version 5.0.0.57 as soon as possible. This version addresses issues with versions 5.0.0.55 and 5.0.0.56.To download the most current version of BlackBerry Messenger software, please visit www.blackberry.com/blackberrymessenger and follow the on-screen instructions. Please note that the software update is available free of charge, however downloading and using applications over the wireless network may incur data usage charges depending on your service plan. Please check with your airtime service provider for information about service costs. If you have any questions about this update, please visit www.blackberry.com/support/messenger.
